Organize your reps' life to help with his daily activities. Enable him to dynamically segment his physician list and intelligently target them at the right frequency and with the right pitch. He can then efficiently report activities and engagements call by call with physicians, pharmacies, distributors and all other parts of the ecosystem.
Medical reps can maintain their “must see list” (MSL) consisting of physicians belonging to relevant and dynamic segments. Promotion plans can be created to target these segments with specific products and campaigns.
It’s not good enough to have a great MSL. It must be covered every month as per the frequency defined. Tour Planning helps reps to create schedules of market and physician coverage using templates to ensure maximum coverage. Deviations are monitored and can be prevented through automatic notifications.
To make most of the few minutes in front of the physician, the rep can prepare his pitch by viewing everything he needs to know including prescription preferences (RCPA), previous promotion feedback, pending action points, digital and conventional engagements with the physician.
Enable the rep to leverage the waiting time between calls to quickly complete his activity reporting of the previous calls on his mobile device. No more internet café hassles!
Efficiently manage the process of allocation, receipt, acknowledgement and distribution of sample and inputs to physicians. Advanced features of lot number tracking and signature capture can also be enabled.
Through the linking of route and fare charts to the customer activity reports, the travel and daily allowances of field personnel are automatically processed and tracked. Advanced features like geo-tagging and maps can also be used.
Track and control the workflow of physician event and spends from planning, initiation, approvals and financial control to execution and deviation tracking.
Using our Advanced Master Data Management (AMDM) tool, the different instances of the same physician engaged by different tasks forces can be unified.
Track and control the workflow of physician event and spends from planning, initiation, approvals and financial control to execution and deviation tracking.
Manage the medical rep lifecycle including on-boarding, development, assessment, attendance, leave and all other processes leading up to termination.
Through the Messaging & Notifications feature, create a platform for everyone connected with sales and marketing to be able to connect, communicate and collaborate for improving productivity. Advanced features include event based automatic notifications and escalations.
Performance and operations of field activities done by medical reps can be viewed in real-time through dashboards, analytics, reports, notifications and alerts, on mobile devices by managers to take instant corrective action.
All our digital solutions in the PharmaCRM Suite are operating system agnostic and most of our users bring their own devices. Our partners in the device and device management space have cost effective offerings that can complete the whole solution.